Service

For your safety and ours we are limiting the number of service calls we make. First, we'll try to solve your issue online or by phone. To request a service technician, please send your phone number, address and the date of your purchase and a short description of the issue. 

TO REQUEST A SERVICE CALL 

SERVICE CALLS? COMMON SOLUTIONS YOU CAN TRY AT HOME 

Low water pressure in the house: you should bypass the softener before you call the city. It is probably failed resin.

How to bypass an Autotrol Softener           https://www.youtube.com/watch?v=ATTvgfm0ivE

 How to bypass a Clack Softener                  https://www.youtube.com/watch?v=zXJrK0TXoeE

 Little or no water from your reverse osmosis system, you should change your filters and/or pressurize the tank.

How to pressurize a Reverse Osmosis Tank https://www.youtube.com/watch?v=vUR0MKGVGg4

 How to change Reverse Osmosis Filters       https://www.youtube.com/watch?v=EvtMM9s2Fuk 

 

 

 

Manuals: 

Reverse Osmosis Manual

Fleck 5819 SXT Manual

Clack EA City Soft Manual

Autotrol Logix 752 Performa and 255 Manual

Clack WS1 Baseline Manual

    Clack EA Manual QR  (City Soft)